Friday, October 24, 2008

ongoing · Understand Your User:

It’s like this: There’s only one person in the world whose needs and problems you really understand and whom you know exactly how to satisfy: that would be you. So build something that you use all the time, and, unless you’re really weird and different from everyone else, you’ve got a potential winner.

I can relate to this message myself. Everything I’ve done over the years that’s worked out well—software, standards, writing—everything, without exception, was something I did for myself. I’ve done the other thing too: built things based on guesses about what people out there might want or need. Never worked, not once.

I bet if you did a survey of successful musicians, artists, writers, or any group of creatives, you’d hear the same story. Sometimes you can guess what people want, and you might get lucky. But probably not, so go ahead and build what you know for sure one person needs.